Privacy Policy
Effective January 1, 2026
Bedrock Solon Concrete, solonconcrete.com, hi@solonconcrete.com
Who we are and what this policy covers
Bedrock Solon Concrete is a concrete contractor in Solon, OH. We pour driveways, patios, sidewalks, steps and other flatwork for homeowners in Solon and the cities around it. This policy explains what information our website collects, why we collect it, how long we keep it and what you can ask us to do with it.
It covers this website, our home page and every page linked from it, along with the messages you send us through the site. It doesn't cover other websites we link to, which have their own policies. You can read more about who we are on our About page.
Information you give us
We collect information you choose to send us. Most of it comes when you fill out our estimate request form, call us at (440) 560-8533 or email us.
That usually includes your name, phone number, email address and the address of the property where the work would be done. It also includes anything you tell us about the job, such as the size of the driveway or patio, the cracks or sinking you're seeing, photos you attach and when you'd like the work done.
Our estimate form is run by an outside form service, so what you type into it is sent to that service and then passed to us. We don't ask for payment card numbers, Social Security numbers or other sensitive financial details through the website.
Information collected automatically
When you visit the site, some information is collected on its own, the way it is on most websites. This can include your browser and device type, the pages you looked at, how long you stayed, the site that sent you here and a general location based on your internet connection.
We use this information in total, to see which pages people read and where the site could be clearer. We don't use it to figure out who you are.
Some of this is gathered with cookies, which are small files your browser keeps so a site can remember settings and count visits. You can block or delete cookies in your browser's settings. The site will still work if you do, though some features, like a form remembering what you typed, may not.
How we use your information
We use what you send us to answer your questions, set up a visit to look at your property, prepare your estimate and schedule and do the work if you hire us. We may also contact you about a job we've done for you, such as a follow-up question or a reminder about care while the concrete cures.
We use site visit information to keep the website working, fix problems and improve the pages that people who search for a concrete contractor in Solon, OH actually read.
We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.
Who we share it with
We share information only when it's needed to run the website or do your job. That includes the companies that host the site, run the estimate form and provide our analytics tools, and those companies handle the information for us, not for their own use.
If your job needs a permit or an inspection, we may give the city or other permit office the property address and job details they require. We may also share information when the law requires it, or to protect our business, our crew or our customers from fraud or harm.
How long we keep it
We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep our business and tax records in order. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for a follow-up and then delete them.
Site visit information is kept by our analytics tools for a limited time and then removed or combined with other data so it no longer points to any one visit.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record for a job we did, a legal requirement or a dispute that's still open, and we'll tell you if that's the case.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other privacy rights under that state's law, and we'll honor those requests too.
To make a request, use the details on our Contact page or call (440) 560-8533. We may ask you to confirm who you are before we share or change anything, so your information doesn't go to the wrong person.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe, such as limiting who can see it and using services that protect data sent through the site. No website or email system is perfectly secure, so please don't send us anything sensitive that we haven't asked for.
Changes to this policy
We may update this policy when the way we run the website changes or when the law requires it. When we do, we'll post the new version on this page, and it applies from the day it's posted.
How to raise a privacy concern
If you have a question or a concern about how Bedrock Solon Concrete handles your information, call us at (440) 560-8533 or reach us through our Contact page. We reply within 1 business day, and we'll work with you to sort it out.